Keeping Medi-Cal Beneficiaries Covered | En Español
Planning for the End of the Continuous Coverage Requirement
The COVID-19 Public Health Emergency will end soon and millions of Medi-Cal beneficiaries may lose their coverage. DHCS' top goal is to minimize beneficiary burden and promote continuity of coverage.
How You Can Help
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Sign Up and Become a DHCS Coverage Ambassador
The DHCS Coverage Ambassadors will be trusted messengers made up of diverse organizations that can reach beneficiaries in culturally and linguistically appropriate ways. Additionally, DHCS Coverage Ambassadors will connect Medi-Cal beneficiaries at the local level with targeted and impactful communication. Join the DHCS Coverage Ambassador mailing list to receive the latest information and updated toolkits as they become available.
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Raise Awareness
Download the updated Medi-Cal Continuous Coverage Toolkit and start educating beneficiaries.
Get the Word Out
The unwinding of federal Medicaid continuous coverage requirement necessitates a coordinated, phased communications plan to reach beneficiaries with messages across multiple channels using trusted messengers. As a DHCS Coverage Ambassador you will:
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Educate – Raise awareness of actions beneficiaries need to take and when they need to take them in order to maintain coverage.
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Engage – Engage community partners with necessary tools for reaching beneficiaries.
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Provide Consistency – Create a consistent voice across community partners.
DHCS Coverage Ambassador Resources
- Medi-Cal Continuous Coverage Communication Toolkit - Phase 2
- Medi-Cal Continuous Coverage Communication Toolkit - Phase 1
- Medi-Cal Continuous Coverage Resources (download zip file)
- Medi-Cal Continuous Coverage Communication Toolkit (Spanish)
- Flyer - English, Arabic, Armenian, Cambodian, Chinese, Farsi, Hindi, Hmong, Japanese, Korean, Laotian, Mien, Punjabi, Russian,
- Medi-Cal Continuous Coverage Translations Resources (download threshold languages zip file)
- Centers for Medicare & Medicaid Services - Medicaid and CHIP Continuous Enrollment Unwinding Toolkit (English)(Spanish)
Keep Your Medi-Cal flyer
The Department of Health Care Services (DHCS) is providing a limited supply of the Keep Your Medi-Cal flyer printed in English and/or Spanish and is available for DHCS Coverage Ambassadors to order in limited quantities (50 printed flyer per organization) at no cost. DHCS is limiting each organization to 50 copies of English and/or Spanish combined (Example: 30 copies of English and 20 copies of Spanish). DHCS may be able to provide additional printed flyers based on inventory and is subject to review.
DHCS has closed the survey requests until current requests are processed.
Please allow at least 3 weeks from the completion of this survey for DHCS to verify responses and mail out physical copies.
Webinar
The purpose of the webinar is to introduce the DHCS Coverage Ambassador program, its purpose, and the role the Ambassadors play in the unwinding of the Novel Coronavirus Disease 2019 (COVID-19) public health emergency.
Medi-Cal COVID-19 Public Health Emergency and Continuous Coverage Operational Un winding Plan
On January 13, 2023, the Department of Health Care Services (DHCS) updated the Medi-Cal COVID-19 Public Health Emergency (PHE) and Continuous Coverage Unwinding Operational Plan to incorporate policy changes as a result of the federal Consolidated Appropriations Act of 2023 enacted on December 29, 2022 and corresponding guidance released from the Centers for Medicare and Medicaid Services in the form of a CMCS Informational Bulletin on January 5, 2023. The updated Medi-Cal PHE and Continuous Coverage Unwinding Operational Plan reflects the delinking of the continuous coverage requirement from the PHE as of April 1, 2023, setting the stage for the resumption of Medi-Cal redeterminations.
Contact Us
Email: Ambassadors@dhcs.ca.gov
