Privacy Policy Statement
DHCS.ca.gov Web Privacy Policy Statement
Medi-Cal.ca.gov Web Privacy Policy Statement
*This privacy policy statement is effective as of September 30, 2015. It is subject to change without notice. It is consistent with the Department of Health Care Services Notice of Privacy Practices and the State of California’s web site Conditions of Use. DHCS uses Google Analytics to electronically gather anonymous information on your visit when you browse this web site. DHCS uses this information to improve our web site and better meet user needs. The information we collect includes:
· the city from which you access our site;
· your browser type and operating system;
· the date and time you visit the DHCS site;
· the web pages or services that you access;
· the average number of pages you view;
· the web sites you visit before and after visiting our site; and
· any forms that you download.
You can download the Google Analytics
opt-out browser add-on before using this web site.
This will prevent the collection of anonymous information about your site visit. Selecting to opt-out will not interfere with your ability to use the site.
This web site does not upload cookies or any information or application to your computer or device.
This web site provides you with information on DHCS programs and services. We do not request personal information from you in order to fulfill this function. However, some DHCS sites do request personal information. These sites describe how they collect, maintain and secure data in the privacy policy statement on their home page.
If you have questions, comments, or complaints, or want to learn more about the DHCS privacy policy statement, please contact:
DHCS Privacy Officer
1501 Capitol Avenue
MS 0010
Sacramento, CA 95899
Toll Free No. (866) 866-0602
This DHCS privacy policy statement does not apply to other DHCS web sites or non-DHCS web sites that you may access from this site. When you exit this web site to access a different web site, you become subject to that site’s privacy policy and practices. This site will notify you when you are leaving it to access an external site.
*This privacy policy statement is
effective as of October 16, 2015. It is subject to change without notice.
Medi-Cal uses Google Analytics to electronically collect information when you browse this web site. Medi-Cal uses this information to better understand site traffic to improve the web site. We also use it to identify popular site pages or features. You can download the
Google Analytics opt-out browser add-on before using this web site. This will prevent collection of information during your site visit. Selecting to opt-out will not interfere with your use of the web site.
Medi-Cal requests personal information to better inform site visitors about programs, eligibility and health care resources. Medi-Cal maintains this information on a secure server. We will not distribute or sell any electronically collected personal information about you to any third party without your written consent. Medi-Cal only uses personal information for reasons stated in the privacy policy, or as described at the time of collection, except with your consent or as authorized by law. The information that we request may include your name, e-mail address, or your user name and password. We also request confidential provider information such as the provider SSN/TIN, Payee NPI, or a copy of a vendor contract or authorizing letter. We may use your information to help you learn about your claim status. We may use it to register you for a webinar or tutorial. Or, we may use information to help you perform a secure transaction. When you provide us with personal information, cookies upload to your device to identify you and save your login information. You can delete the cookies after your browser session. If you choose not to submit the information the web site requests, you will be unable to access certain functions. However, you will still be able to use the site.
Electronically collected personal information is exempt from requests made under the California Public Records Act.
Medi-Cal is committed to maintaining the privacy and security of your electronically collected personal information. Medi-Cal employs security and privacy protections to protect your data. Controls include data encryption. They include requiring employees to wear badges. They also include taking physical security measures in and around our facilities.
Medi-Cal respects your rights to access the personal information about you that we collect or maintain, and to make corrections. Medi-Cal also respects your right to request that we delete your electronically collected personal information without reusing or distributing it. Parents and guardians may exercise these rights over the information of their child, or charge. To pursue any of these options related to privacy or personal access, or if you have questions, comments, or complaints, or want to learn more about this privacy policy statement, please contact:
DHCS Privacy Officer
1501 Capitol Avenue
MS 0010
Sacramento, CA 95899
Toll Free No. (866) 866-0602
This Medi-Cal privacy policy statement does not apply to web sites that you access from this site. When you leave the Medi-Cal web site to access a different web site, you become subject to that site’s privacy policy and practices. The privacy policy should be posted on the site’s home page.
