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​​Medi-Cal Managed Care communicates with Medi-Cal managed care contractors and Duals Plans participating in the Dual-Eligible Demonstration Project, by means of All Plan, Policy, and Duals Plan Letters.​​​​

All Plan Letters (APLs) are the means by which Medi-Cal Managed Care conveys information or interpretation of changes in policy or procedure at the Federal or State levels, ​and provides instruction to contractors, if applicable on how to implement these changes on an operational basis.

Policy Letters (PLs) provide instruction to contractors about changes in Federal or State law and Regulation that affect the way in which they operate, or deliver services to ​​Medi-Cal beneficiaries.

The Dual Plan Letters (DPLs) convey information or interpretation of changes in policy or procedure at the Federal or State levels, and about changes in Federal or State law and Regulations.

​DPLs provide instruction to Dual Plans, if applicable on how to implement these changes on an operational basis, and about how Federal or State law affect the way in which they operate, or deliver services to dual-eligible beneficiaries.

Note: PLs were not issued between 2003 and 2006, and DPLs were not released until 2013. If you have questions concerning a specific All Plan, Policy, or Duals Plan Letter, please call (916) 449-5000.  ​​​​​​​​​​​​
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Medi-Cal Managed Care Letters
Last modified date: 3/16/2023 10:52 AM