​​​​​​​Contact Information

CMS Net Help Desk

Email Notices (LISTSERV)

CMS Net Provider EDI Liaisons

Provider Billing/Claims

CMS Net Help Desk

The Children's Medical Services (CMS) Net Help Desk is for County/State CMS Net users and CMS Net Provider Electronic Data Interchange (EDI) users only.

Monday through Friday - 7:00 a.m. to 5:00 p.m.

• Phone: (Toll Free) (866) 685-8449
• E-Mail: CMSHelp@dhcs.ca.gov
• FAX: (916) 440-5346

CMS Net Provider EDI Liaisons

• Liaisons for the CMS Net Provider Electronic Data Interchange (EDI)

Provider Billing/Claims

Dental: Delta Dental

• (800) 423-0507
• Other Medi-Cal Dental​ Contacts
  

Medical: Xerox

• (800) 541-5555 (outside of California, please call (916) 636-1980
  
• Medi-Cal Specialized Operator Reference Guide
  Steps to quickly reach the Specialty Program (CCS) Billing Assistance