Non-Medical Transportation Providers
Registering NMT Vehicles and Enrolling as an NMT Provider
Based upon the authority granted to the director of the Department of Health Care Services (DHCS) in accordance with W&I Code, Section 14132 (ad)(8), the director is establishing Medi-Cal provider enrollment requirements for the provision of Non-Medical Transportation (NMT) services by currently enrolled Medi-Cal NEMT providers that request to provide NMT services by passenger vehicle and for enrolling transportation providers for NMT only. These requirements implement W&I Code, Sections 14043.15 and 14043.26, and as such have the full force and effect of law. For more information, please see the regulatory provider bulletin Medi-Cal Benefit Updated: Non-Medical Transportation.
Transportation providers who are currently enrolled in Medi-Cal as NEMT providers and who wish to provide NMT services may request to become NMT providers and provide NMT services, as defined by W&I Code, Sections 14132 (ad)(2)(i) and 14132 (ad)(2)(ii). Current NEMT providers must submit a completed Medi-Cal Supplemental Change form in PAVE. NEMT providers requesting to add NMT services should state so in the Supplemental Change form. NEMT providers wishing to use already reported NEMT vehicles to provide NMT services must also report that to the department in the “Other Information” section of the Supplemental Change form in PAVE.
Currently enrolled providers may add new NMT vehicles or NEMT vehicles for NMT on the Supplemental Change form in PAVE. Copies of the Department of Motor Vehicles (DMV) commercial vehicle registration and proof of commercial vehicle insurance must be included.
Transportation providers who wish to newly enroll in Medi-Cal for NMT will need to submit a completed Medi-Cal Transportation Provider Application package in PAVE.
Included here is a PowerPoint presentation to assist you with starting your NMT application in the PAVE system. It also describes the application review process.
All applicable information must be completed including:
National Provider Identifier (NPI)
Provider type (Non-Medical)
Action requested (Add NMT vehicle[s] or driver[s])
For all NMT vehicles:
Vehicle identification number
Make and model of vehicle
Year of vehicle
License plate number
Legible copies of all of the following documents for all vehicles:
DMV vehicle registration as required by law
Proof of vehicle insurance as required by law
For all driver(s):
Driver’s name
California driver’s license
Legible copies of all of the following documents for all drivers:
California DMV driving record
California driver’s license
Motor Carrier Safety Administration (MCSA) 5875 and MCSA 5876 as required by law
The NMT organizations/entities shall ensure that all NMT drivers comply with all applicable state and federal licensing and certification requirements and any and all applicable state and federal statutes and/or regulations relating to the operation of a motor vehicle and/or transportation of passengers.
Only enrolled providers who have been approved by DHCS to render NMT services may bill for NMT. The effective date of enrollment for approved NMT services will be retroactive to the date a complete application was submitted.
