Payment and Billing Questions
If you have billing issues or questions, please contact the Medi-Cal Provider Service Center at (800) 541-5555 (outside of California, please call (916) 636-1980).
If you are not receiving payment (warrants) for services that you billed to the Medi-Cal program, you may need to change the mailing address on file with the Department of Health Care Services (DHCS). You must notify DHCS within 35 days of the date of a change to your business, and/or pay-to address. Providers currently eligible to use
PAVE are required to submit a Supplemental Application in PAVE. All other provider types can go to
Forms for a copy of the Medi-Cal Supplemental Changes form (DHCS 6209, rev. 2/18). When the address change has been made, you will be instructed by Provider Enrollment Division how to request payments be re-issued to you. 