Data Privacy
DHCS' Office of Legal Services and Data Privacy Unit work collaboratively with counties, business associates, and other state agencies to safeguard Protected Health Information (PHI) and Personally Identifiable Information (PII). DHCS also works with these entities to investigate privacy breaches and complaints involving unauthorized access or disclosure of PHI, PII, and confidential information.
The Data Privacy Unit has no authority to investigate reports of privacy breaches for individuals who are not Medi-Cal beneficiaries or entities with whom it does not have an existing agreement. If you are a Medi-Cal beneficiary or otherwise receive services through a DHCS program (i.e. California Children's Services, Genetically Handicapped Persons Program), and you believe your data was compromised, please contact your local county office using the link below:
If you are a county, DHCS business associate, or other state agency with whom DHCS has an established contractual relationship, you can submit an incident/breach report to the DHCS Privacy Incident Reporting Portal using the link below:
Contact Information
Name
| Phone Number
| Email Address
| Mailing Address
|
Privacy Office
|
| DHCSPrivacyOfficer@dhcs.ca.gov
| 1501 Capitol Avenue MS0010 P.O. Box 997413 Sacramento, CA95899-7413
|
Data Privacy Unit
| (916) 445-4646
Fax: (916) 327-4556
Toll Free: (866) 866-0602
TTY/TDD: (877) 735-2929
| incidents@dhcs.ca.gov
| 1501 Capitol Avenue MS0010 P.O. Box 997413 Sacramento, CA95899-7413
|
Resources